Terms & Conditions
Thank you so much for choosing my business,I truly value your time and support.🫶
To keep everything running smoothly and fairly for all clients, I kindly ask that you read and respect the following policy.
Deposits & Payment Terms
• A 50% deposit is required to secure all appointments. This will be deducted from your final balance.
• Online bookings require a 50% deposit at the time of booking
• If you book in person, a deposit will still be required and must be paid at least 48 hours before your appointment.
To confirm and hold your appointment:
• Your deposit must be paid no later than 48 hours before your appointment time.
• If payment has not been received, I may attempt to take payment using the details provided.
If payment is unsuccessful, your appointment may be cancelled
Late Arrivals
• Please arrive on time for your appointment to allow the best possible service and to avoid delays for other clients.
• If you’re running late, just let me know as soon as you can.
• If you are more than 10-15 minutes late your appointment may be shortened or may require a change to a shorter service.
• Please note, the full booking fee will still apply. If there isn’t enough time to carry out your treatment, your appointment may need to be cancelled and a fee may apply.
Cancellations & Rescheduling
• I completely understand that plans can change. I kindly ask for at least 24/48 hours’ notice if you need to cancel or reschedule.Changes made with less than 24 hours’ notice may result in the loss of your booking fee or a charge of up to 50% of the treatment cost.This helps me offer the appointment to another client.
No-Shows
• If you do not attend your appointment without letting me know, this will be treated as a no-show.
• No-shows may be charged 100% of the treatment cost.
• Future appointments may require full payment at the time of booking.
I always aim to be as understanding and flexible as possible, and I truly appreciate your respect for my time as a small, self-employed business. 🤍